Effective Date: May 8, 2025

Academy Injury & Health Center values your privacy and is committed to protecting your personal information in compliance with applicable federal and Pennsylvania state laws, including HIPAA (Health Insurance Portability and Accountability Act).

Information We Collect

We collect personal information directly from you when you book an appointment, complete patient forms, sign up for text messages, or interact with our website. This may include your name, phone number, email address, contact information, date of birth, insurance provider, medical history, and other details necessary to provide chiropractic care. We may also collect information automatically through our website, such as browser type, IP address, and pages visited, to improve user experience.

How We Use Your Information

Your information is used strictly for the purpose of delivering and managing chiropractic care and related services. This includes scheduling appointments, communicating with you, verifying insurance coverage, billing, complying with legal and regulatory obligations, and improving our services. We may also use your email or phone number to send appointment reminders, service-related communications, or limited-time offers unless you opt out.

Sharing Your Information

We do not sell, rent, trade, or otherwise transfer your personally identifiable information to third parties or affiliates for marketing or promotional purposes. We may share your information only with trusted third-party service providers who assist with operations such as billing systems, website hosting, electronic communications platforms, or other business service providers acting on our behalf. These service providers are required to maintain the confidentiality of your information and may use it only for business operations and service delivery, not for their own marketing or promotional purposes. In some cases, we may be required to disclose your information to comply with Pennsylvania law, respond to legal processes, or protect our rights and patients’ safety.

Mobile Information and Text Messaging Privacy

If you choose to provide your mobile phone number and opt in to receive text messages from us, your mobile opt-in information will not be shared, sold, traded, or transferred to third parties or affiliates for marketing or promotional purposes. Your text messaging consent and related personally identifiable information will be used only to communicate with you about appointments, service-related matters, and, where permitted, limited promotional communications from Academy Injury & Health Center. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

Your Rights Under HIPAA and Pennsylvania Law

As a patient, you have the right to access your medical records, request corrections, and obtain an accounting of disclosures. You may also request restrictions on how we use or disclose your information and can revoke authorization for uses not required by law. If you believe your rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

Data Security

We take appropriate administrative, physical, and technical measures to safeguard your personal and health information. These include secure recordkeeping systems, access controls, encrypted communication where appropriate, and employee training to ensure compliance with privacy standards.

Marketing Communications

If you choose to provide your email address or phone number, we may use it to send occasional updates or promotions related to our services. You can opt out at any time by contacting us, using the unsubscribe option in email messages, or replying STOP to text messages. Consent to receive text messages is not a condition of purchase or treatment.

Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance your experience and gather anonymous usage data. You can disable cookies in your browser settings if preferred.

Third-Party Links

Our website may link to external sites such as Google, Facebook, Instagram, Yelp, or other third-party websites. We are not responsible for the privacy practices or content of these external websites.

Policy Changes

We may update this policy as needed to reflect changes in the law or our business practices. The latest version will always be available on our website.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Academy Injury & Health Center
2808 Southampton Rd.
Philadelphia, PA 19154
Phone: (215) 637-1212